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Data Management, Analytics and Business Intelligence
In the modern business environment, organizations must collect and store a wide range of information to
fulfill their daily operations. Data may be in emails, financial records, or text documents, depending on a
firm’s operations, requiring proper management. As such, organizations are required to get good data
management tools from reliable electronic records management vendors. Examples are SharePoint and
DocuWare, which give data management services and recommendations. These electronic records
management systems ensure the collected information is stored for use and can be accessed anytime
required. Analyzing these two significant vendors will show how each system assists in efficient data
management and supports business decision-making.
Retention Recommendations
The retention recommendations for electronic records management systems guide the best practices to
manage the lifecycle of a document and records in an organization. SharePoint has integration capabilities
and different collaborative features that assist in data management. Microsoft designed and managed the
system, and other organizations use it today. One of its retention recommendations is based on document
retention policies, allowing organizations to set up customized retention policies for different documents
(Microsoft, 2023). For example, based on the needs of an organization, it specifies how long a document
should be retained or when it should be reviewed. It also manages the document cycle using retention
labels, which define the rules of various content groups. Such a structured model ensures that all
organization’s documents are managed based on their requirements and classification.
DocuWare is well-known for offering unique solutions tailored for comprehensive document management
and workflow automation. Organizations use it to capture, route, and securely archive the most important
business information (Turban et al., 2021). One of its retention recommendations is that it allows
customizable retention schedules that an organization can tailor based on the specific needs of different
types of documents. With DocuWare, an organization can retain HR records for a certain period after an
employee exits the company, while project information is maintained until the project is completed. It allows
for automated archiving and disposal of documents based on the set retention policies. A document is
automatically archived or deleted when it reaches its retention period. With such automation, there is data
management efficiency as no manual document handling exists.
Services or Solutions Offered By Each Vendor
One of the key services of SharePoint is document management capabilities, which include metadata
tagging, version control, and document libraries. It is a service that assists organizations with a single
source of truth for their documents. Per Turban et al. (2021), the authorized access to the most current
versions in both planned and ad hoc ways within the acceptable time. SharePoint also allows for data
synchronization, which matches, integrates, and links data with Microsoft applications such as Excel and
work. Such integration creates a cohesive work environment where users can access and manage data
efficiently across different applications.
Like SharePoint, DocuWare offers integration capabilities, which can integrate with different business
applications, such as Customer Relationship Management Systems (Zheng & Khalid, 2022). Such
integration provides a seamless data exchange to ensure information is accessible on different platforms
when needed. It also offers comprehensive document management features such as advanced search
capabilities and secure document storage, which assist organizations in securely managing their
documents (DocuWare, 2023). It also has workflow automation services, where an organization can
automate document approvals and notifications, reducing manual tasks and increasing efficiencies.
Conclusion
SharePoint and DocuWare enhance an organization’s electronic records management. The two offer
services essential in managing data and ensuring compliance with legal and regulatory requirements. The
ability to synchronize data across platforms and the presence of content types and retention labels assist
in maintaining organized records. The automated archiving of records and integration capabilities allow
DocuWare to reduce manual tasks and enhance overall productivity.
References
DocuWare. (2023). Document Management and Workflow Solutions.
Microsoft.
(2023). SharePoint
365/sharepoint/collaboration
Overview.

Turban, E., Pollard, C., & Wood, G. (2021). Information Technology for Management: Driving Digital
Transformation to Increase Local and Global Performance, Growth and Sustainability. John Wiley & Sons.
Zheng, J., & Khalid, H. (2022). The adoption of enterprise resource planning and business intelligence
systems in small and medium enterprises: A conceptual framework. Mathematical Problems in
Engineering, 2022(1), 1829347.

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